Accessibility information
FLEX-Elektrowerkzeuge GmbH is committed to making its websites at www.flex-tools.com, warranty.flex-tools.com, and the FLEX Warranty App accessible in accordance with the European Accessibility Act (EAA). This accessibility statement applies to the websites www.flex-tools.com and warranty.flex-tools.com as well as the FLEX Warranty App.
Compatibility status with the requirements
Our websites and app are partially compliant with the WCAG 2.1 Level AA standard (equivalent to EN 301 549:2021, Chapter 9).
This assessment is based on an accessibility audit conducted by 21TORR GmbH, Heinestr. 72, 72762 Reutlingen, Germany.
Non-Accessible Content
The following content is currently not fully accessible:
Some images do not yet have sufficiently descriptive alternative text. We are reviewing and updating this content on an ongoing basis.
Some of our embedded videos currently lack subtitles. We are working to ensure that all videos will be subtitled in the future.
The contrast of text and user interface elements is in some cases insufficient. We are actively working to resolve this as soon as possible.
Some interactive elements may still present accessibility barriers. We are continuously working to eliminate these issues.
Date of Declaration and Last Update
This statement was created in June 2025 and last updated on July 17, 2025.
Feedback and Contact
Have you discovered any accessibility issues on our website or would you like information about how we implement accessibility standards?
You can reach us at:
Bahnhofstraße 15
71711 Steinheim
Germany
Phone: +49 7144 828 0
Fax: +49 7144 25899
Email: accessibility@flex-tools.com
Enforcement Procedure
The contact details of the responsible market surveillance authority are:
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF) (currently being established)
c/o Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Germany
Phone: +49 391 567 6970
Email:: MLBF@ms.sachsen-anhalt.de
We have compiled this information with the utmost care and update it regularly to meet current requirements and standards. If you still notice any errors or inconsistencies, we would appreciate a brief message by email.