Data Protection


Data protection information

We would like to welcome you to our web page and thank you for your interest in our company. If you require reassurance regarding how we handle your personal data, we should like to outline what happens with your data and the safety measures which we take. Furthermore, you will be informed about your legally stipulated rights in connection with the processing of this data.


Personal data

As a rule we do not require any personal data from you when you visit our web pages. The only information we request is the name of your Internet Service Provider and the web pages you access on our site. However, you as the Internet user remain anonymous as we use this information for statistical purposes only (e.g. number of requests for the individual web pages).

The protection of your privacy is of great importance to us. Therefore it is important that you always know when we store data and how we use it. When you visit our web pages, our web servers save your IP address. The IP address can be used to identify your provider. It is not our intention to identify individuals.

Personal data is only collected if you provide it on a voluntary basis, for example when ordering a brochure.

Currently the data for requesting brochures/catalogues is still transferred in an unencrypted form so that the possibility cannot be excluded that even unauthorised third parties will read this data on their communication channel. However, it is possible to use alternative communication channels (e.g. letter post or fax) which offer greater security than unencrypted e-mails. To do this, we require your contact data which you are requested to enter on the form. This data is provided voluntarily. The data will be used exclusively to send you the required documents. We will not collect, process or use data for consultation, advertising or market-research purposes unless you have given us your prior consent. Of course you can revoke your consent at any time at or by post to FLEX-Elektrowerkzeuge GmbH, Bahnhofstr. 15, 71711 Steinheim.


Use and transmission of personal data / appropriation

We will collect, process and use all personal data, which we acquire from you in the course of using our web pages, for the stated purposes only. We will ensure that this occurs only within the scope of current statutory regulations or with your consent only.

Right to information
On request we can also notify you in writing whether and what personal data about you is stored.

Many parts of our web site use cookies. These help to make our site easier to use, more effective and more secure. Cookies are small text files that are placed and saved on your computer by your browser (locally on your hard drive). 

These cookies enable us to analyse how our web site is used. This in turn allows us to shape our web site content in order to meet the needs of visitors. Cookies also enable us to measure the effectiveness of a particular advert and to place it according to criteria such as the thematic interests of visitors. 
Most of the cookies that we use are "session cookies". These are automatically deleted after your visit. Most web browsers accept cookies automatically. However, you can normally also change your browser's settings if you prefer not to send this information. If you do that, the content of our web site will only be usable with restrictions (e.g. download shopping cart for images, documents etc.).

Google Analytics
This web site uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies". These are text files that are saved to your computer and that enable your use of the web site to be analysed. The information obtained by the cookie in relation to your use of this web site is normally sent to a Google server in the USA, where it is stored. If IP anonymisation is activated on this web site, Google will however abbreviate your IP address within European Union member states or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA to be abbreviated there. Google will use this information on behalf of this web site's owner in order to evaluate your use of the Web site, to compile reports about web site activities and to provide other services related to use of the web site and the internet for the web site owner. The IP address sent by Google Analytics from your browser will not be associated by Google with other data. You can prevent the cookies from being saved by making an appropriate setting in your browser software. However, we point out that in this case you might not be able to make full use of all the functions of this web site. In addition, you can prevent the collection by Google of the data (including your IP address) generated by the cookie that relates to your use of the web site and the processing of this data by Google by downloading and installing the browser add-on available under the following link. The current link is

If your web browser (e.g. if you call up our site from your smartphone) does not support the above link to the Google browser add-on, you can also prevent recording by Google Analytics by clicking on the following link. An opt-out cookie is then set that will in future prevent your data from being recorded when you visit this web site: deactivate Google Analytics.

User profiles
User profiles are not created. If in future we plan to create user profiles, we will inform you in good time about or intention after you call up our web site so that you will have the opportunity to object to this. We will then of course respect your wishes and will not create such a profile for you.

Security principles
We have taken appropriate technical and organisational measures to protect any data stored with us about our employees/customers/suppliers against accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. The security levels are constantly monitored in collaboration with security experts and adjusted to new security standards.