EU Data Act – Pre-contractual Data Information Notice
Pursuant to Article 3(2) of Regulation (EU) 2023/2854 (EU Data Act)
1. Introduction
This notice provides information regarding the product data generated by the connected products in accordance with Article 3(2) of Regulation (EU) 2023/2854 (EU Data Act).
2. Type, Format and Estimated Volume of Product Data
Depending on the specific product configuration and its use, the connected product may generate the following categories of product data:
Usage data (e.g. operating hours, etc.)
Operating status (e.g. operating mode, standby status, etc.)
Error / fault data (e.g. error codes, communication errors, etc.)
Product identification (e.g. product ID, serial number, firmware version, etc.)
The actual data generated may vary depending on the product model, firmware version, operating conditions and intensity and manner of use.
3. Data Format
Product data made available under the EU Data Act will be provided, where technically feasible, in a structured, commonly used and machine-readable format of JSON, etc.
4. Estimated Volume of Data
The volume of product data generated varies depending on the product model, operating time, operating frequency, firmware configuration and other operating conditions.
5. Frequency of collection of product data
Depending on the product model, the connected product may generate data continuously during operation.
6. Data Storage and Retention
Product data may be stored locally on the product, and processed temporarily without being retained after the relevant operating event.
7. Access, Retrieval and Erasure of Data
The stored data may also available through an authorized service channel. Upon a valid request, the authorized service center may retrieve the applicable data from the product using the designated diagnostic equipment or service software and provide the data to the user. Please contact DataAct@flex-tools.com, where you will find relevant details.
8. Data Deletion
Data deletion can only be carried out through designated diagnostic equipment by authorized service center, the user has no possibility of data deletion.
Certain technical, safety, warranty, legal or diagnostic records may be retained where retention is necessary or legally required.
9. Data Sharing with Third Parties
Where applicable under Regulation (EU) 2023/2854, users may request that readily available product data be made available to a third party of their choice.
Contact:
FLEX-Elektrowerkzeuge GmbH
Bahnhofstrasse 15
71711 Steinheim an der Murr
Germany
Tel.: +49 7144 828 0
E-Mail: DataAct@flex-tools.com